How lon55 collects, uses, and protects your personal information. Your privacy and data security are our top priorities.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
lon55 is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your personal information.
By using lon55 services, you consent to the data practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Platform.
This Privacy Policy applies to all personal information collected by lon55 ("we," "us," "our") through our website at https://lon55.cam (the "Platform") and related services. We are committed to complying with applicable data protection laws and industry best practices to ensure your information remains secure and confidential.
lon55 serves players throughout Indonesia, including Jakarta, Surabaya, Medan, Bandung, Bali, and other regions. We understand the importance of privacy to Indonesian users and have implemented robust security measures to protect your data.
lon55 collects various types of personal information to provide, maintain, and improve our services. The information we collect falls into the following categories:
When you register for a lon55 account or use our services, you directly provide us with:
When you access and use lon55, we automatically collect certain technical information:
lon55 may receive information about you from third-party sources:
lon55 uses your personal information for the following legitimate business purposes:
Note: You may opt out of marketing communications at any time through your account settings or by clicking "unsubscribe" in any promotional email.
lon55 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients for the purposes described:
We share information with trusted third-party service providers who assist in operating lon55:
All service providers are contractually obligated to protect your data and use it only for the specific purposes we authorize.
We may disclose your information when required by law or in response to valid legal requests:
If lon55 is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you via email and Platform notice before your information becomes subject to a different privacy policy.
lon55 implements industry-leading security measures to protect your personal information:
SSL/TLS Encryption: All data transmitted between your device and lon55 servers is encrypted using 256-bit SSL (Secure Socket Layer) technology, the same encryption standard used by banks.
Secure Data Storage: Personal information is stored on secure servers with restricted access, protected by firewalls and intrusion detection systems.
Password Protection: User passwords are hashed using bcrypt or similar one-way encryption algorithms, meaning even lon55 staff cannot view your password.
Regular Security Audits: We conduct routine security assessments and penetration testing to identify and address vulnerabilities.
Access Controls: Only authorized personnel with legitimate business needs can access user data, and all access is logged and monitored.
PCI DSS Compliance: Our payment processing adheres to Payment Card Industry Data Security Standards.
While we take extensive precautions, no method of internet transmission or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access.
lon55 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Account lifetime + 5 years after closure | Legal compliance, fraud prevention |
| Transaction Records | 7 years after transaction | Financial regulations, tax requirements |
| KYC/Identity Documents | Account lifetime + 5 years after closure | AML regulations, regulatory audits |
| Gaming Activity Logs | 3 years after activity | Dispute resolution, game integrity |
| Customer Support Communications | 3 years after last contact | Quality assurance, legal claims |
| Marketing Consent Records | Until consent withdrawn + 1 year | Proof of consent, compliance |
After the retention period expires, we securely delete or anonymize your data. Anonymized data (with all personally identifiable information removed) may be retained indefinitely for statistical analysis and business intelligence.
As a lon55 user, you have the following rights regarding your personal information:
You have the right to request a copy of all personal information we hold about you. To request your data, contact our support team at [email protected]. We will provide the information in a structured, commonly used format within 30 days.
If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly through your account settings, or contact support for assistance.
You may request deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes it was collected. However, we may need to retain certain information to comply with legal obligations or resolve disputes.
You have the right to request that we limit how we use your personal information, for example, if you contest the accuracy of the data or object to processing for marketing purposes.
You have the right to receive your personal information in a portable format and transmit it to another service provider where technically feasible.
You have the right to object to our processing of your personal information for marketing purposes or based on legitimate interests. You can opt out of marketing communications through your account settings or by clicking "unsubscribe" in emails.
Where processing is based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, please contact lon55:
Email: [email protected]
Live Chat: Available 24/7 on the Platform
WhatsApp: +62 812-3456-7890
We will respond to your request within 30 days and may require identity verification to prevent unauthorized access to your information.
lon55 primarily serves Indonesian players, and your personal information is stored on servers located in secure data centers within Southeast Asia. However, some of our service providers (such as cloud hosting and game providers) may be located outside Indonesia.
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
By using lon55, you consent to the transfer of your information to countries outside Indonesia where necessary to provide our services.
lon55 uses cookies and similar technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze site usage.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain Platform features or accessing your account.
To manage cookies in popular browsers:
lon55 may contain links to third-party websites, such as payment processors, social media platforms, or affiliate partners. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit. lon55 does not endorse or make representations about third-party websites.
lon55 is strictly an adults-only platform. You must be at least 21 years of age to create an account or use our services, in accordance with Indonesian gambling regulations.
We do not knowingly collect personal information from individuals under 21. If we become aware that a user is underage, we will immediately suspend the account, void all transactions, and delete the user's personal information.
If you believe an underage individual has accessed lon55, please report it immediately to [email protected].
lon55 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated through:
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Continued use of lon55 services after policy changes take effect constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or complaints about this Privacy Policy or how lon55 handles your personal information, please contact us:
Email: [email protected]
Live Chat: Available 24/7 through the Platform (click the chat icon in the bottom-right corner)
WhatsApp: +62 812-3456-7890
Response Time: We aim to respond to all privacy-related inquiries within 48 hours
Our Indonesian-speaking support team is ready to assist you with any privacy questions or concerns.
Request a complete copy of all personal information we hold about you, delivered in a portable format within 30 days.
Correct any inaccurate or incomplete information directly through your account settings or by contacting support.
Request deletion of your personal data when it's no longer necessary, subject to legal retention requirements.
Object to processing of your data for marketing purposes or based on legitimate interests. Opt out anytime.
Receive your personal information in a structured format and transfer it to another service provider if desired.
Rest assured your data is protected with 256-bit SSL encryption, secure servers, and regular security audits.
Our support team is available 24/7 to answer any questions about how lon55 collects, uses, and protects your personal information. We're committed to transparency and respecting your privacy rights.
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